Staff

We are very proud and fortunate to have the most talented and professional staff in Chicago. From the savvy advice of our sales managers to the experienced hands of our tailors, every step of the Richard Bennett experience is handled with utmost care, respect and convenience.

As a small business, we understand and appreciate true customer service and look to exceed your expectations. We value your business and take care of every aspect of your wardrobe needs.

Our tailors are classically trained and highly skilled – in their hands, fabrics are transformed into garments that you will wear well and treasure. From custom pattern making to routine alterations to your own clothing, they are ready and able to help you look and feel great.

Our sales managers are more like consultants – working closely with each client to understand their likes, dislikes, travel routines, social engagements and much more – all with an eye toward developing a wardrobe that matches their individual needs. That unique and “old-fashioned” approach ensures complete fulfillment of every order.


Albert Karoll - Owner

Albert’s heritage in menswear dates back to the 1920s when his grandfather, Herb, founded Karoll’s Red Hanger Shops, which grew to a fourteen store, ready-made clothing chain around Chicago.

Albert’s philosophy has always centered on customer service: “Without quality workmanship, attention to detail and convenient service, our business cannot succeed.” In addition to the overall management of operations, Albert still maintains a full schedule of customer appointments and travels extensively throughout Chicagoland and beyond.

An avid sports fan, swimmer and FC Barcelona supporter, Albert works with our pro athlete clientele. In his spare time, he is a dedicated husband and father of three.

email: albert@rbtailors.com

Cathy Marsom- Sales Manager

Since joining Richard Bennett in 2005, Cathy has established herself as an expert in custom tailoring and a skilled personal clothier. Combining impeccable taste and great service, Cathy makes sure that her clients look and feel great in the wardrobes she creates.

Cathy also directs Richard Bennett’s growing woman’s business and personally supervises every element of our women’s orders. A native of Michigan and Michigan State alumnus, Cathy is now proud to call Chicago home.

email: Cathy@rbtailors.com

Lloyd Hale- Director of Corporate Sales

A clothing industry veteran, Lloyd joined Richard Bennett in 2016 and is director of our Corporate Sales division. Working with over 35 office buildings and institutions, Lloyd oversees sales and delivery of tailored uniforms and dress accessories to security and concierge staff in the downtown and surrounding areas – and as far away as NYC! From suits to shoes, dress shirts to doorman coats, Lloyd has developed our fastest growing business and brings the highest levels of professionalism and savvy to every client experience.

email: Llyod@rbtailors.com

Ethan Ransom

Our newest staffer, Ethan joined our sales team in 2016 and has already made a big impression on our business. A part time student of design at Columbia College, Ethan has relentless passion for men’s clothing and a sharp eye for style, fabrications and quality. In addition to sales and customer service, Ethan also handles our social media marketing and guides much of our interior design concerns. Ethan is a native of Milwaukee, WI but will be staying right here (with us) for a long time

Ioan Sandru - Head Tailor, Designer

Ioan is that rare entity – a classically trained and experienced Master Tailor of a younger generation. Hailing from Sibiu, Romania, Ioan has been with Richard Bennett since 2003. His presence, artistry and style can be seen and felt in every aspect of our tailoring operation.

Ioan leads our “Bespoke” custom tailoring – creating patterns for each of our clients, hand cutting each garment and supervising every step of the hand-crafting and fitting process. Ioan’s dedication to “old school” methodology and hand- craftsmanship influences every garment with the taste and quality we have become well-known for. In an age of mass-produced, imported menswear, it is Ioan’s rare skills, dedication and hard work that keep the Richard Bennett experience alive and thriving.

Viorica Tarnauceanu - Finishing, Women’s Design

“Vicky” brings old-world quality and skill to our shop from her native Romania. She hand finishes every hem and edge of our Bespoke garments and carefully hand sews each sleeve button-hole.

Viorica also works closely with our women clients, measuring, designing and hand-crafting custom garments that look great and fit perfectly!

Frank Mondelli

Frank has recently joined our shop but he’s hardly a rookie! With over 50 years of experience in custom tailoring – going back to his native Italy where he was trained as a boy – Frank brings a steady hand, keen eye and valuable expertise to every Bespoke garment we make. His genuine custom lineage and skills are an integral part of our success and insure that every item fits perfectly and wears well.

A veteran of the Mark Shale stores, Frank also works with clients on alterations, fittings and final deliveries. He is an important contributor to many aspects of our tailor shop.

Eleanor Shiba- Tailor

Our pocket maker, Eleanor handles every Bespoke garment – carefully matching plaids and aligning the fronts of each jacket. Eleanor also tackles much of the alteration work for both men and women – especially the hard-to-do and fine needle work jobs. Her style and friendly personality have quickly endeared her to our clientele and colleagues in the shop. Eleanor has worked for a variety of other clothing stores in Chicago and is an important part of our staff.

Sylvia Janicova

Sylvia’s hard work, dedication – and boisterous sense of humor! – have quickly made her a client favorite. A native of Slovakia, Sylvia employs old-world craftsmanship and personal service with her clients - her tailoring skill and work on both men’s and women’s garments make Sylvia an invaluable part of our team. Sylvia joined Richard Bennett in 2015 after working at other tailoring shops around Chicagoland.

Cornelia Gheorghe

A native of Romania who joined Richard Bennett in 2015, Cornelia has become an important part of our custom tailoring process. Working on small needle and fine sewing tasks, Cornelia handles and finishes all of our top-end garments – making sure that each button hole is precisely hand sewn to the highest accuracy level and every seam and lining is perfectly placed. These jobs require tremendous concentration and skill -- Cornelia is the consummate pro!

Ilie Ugarcovici

When Ilie contacted us in 2014 seeking to join our staff, he was living in Pittsburgh, PA. A native of Romania, Ilie found our shop on-line and moved cross country to use his old-world skills making the finest hand-tailored garments for Chicago’s most discriminating clientele. His hand sewing, critical eye and aesthetic critique make Ilie a critical part of our success and our clients enjoys his creativity every day – each time they wear our clothes!

Mario Lupo – Presser

Mario is a member of a rare fraternity – master pressers! Each of our Bespoke garments eventually finds its way into Mario’s capable hands for pressing and shaping with his 25 lb. iron. Every lapel, seam and crease is carefully brought to life on Mario’s table. A veteran tailor who worked 25 years at Oxxford, Mario is always ready to lend a hand in other areas as well.

Tierra Taylor - Administrative Assistant

Tierra keeps our back office humming with her diligent and skillful administrative support. Her range of responsibilities also includes social media, vendor relations, bookkeeping and customer service. Tierra’s important role in our company’s growth is vital.

Albert Karoll - Owner

Albert’s heritage in menswear dates back to the 1920s when his grandfather, Herb, founded Karoll’s Red Hanger Shops, which grew to a fourteen store, ready-made clothing chain around Chicago.

Albert’s philosophy has always centered on customer service: “Without quality workmanship, attention to detail and convenient service, our business cannot succeed.” In addition to the overall management of operations, Albert still maintains a full schedule of customer appointments and travels extensively throughout Chicagoland and beyond.

An avid sports fan, swimmer and FC Barcelona supporter, Albert works with our pro athlete clientele. In his spare time, he is a dedicated husband and father of three.

email: albert@rbtailors.com

Cathy Marsom- Sales Manager

Since joining Richard Bennett in 2005, Cathy has established herself as an expert in custom tailoring and a skilled personal clothier. Combining impeccable taste and great service, Cathy makes sure that her clients look and feel great in the wardrobes she creates.

Cathy also directs Richard Bennett’s growing woman’s business and personally supervises every element of our women’s orders. A native of Michigan and Michigan State alumnus, Cathy is now proud to call Chicago home.

email: Cathy@rbtailors.com

Lloyd Hale- Director of Corporate Sales

A clothing industry veteran, Lloyd joined Richard Bennett in 2016 and is director of our Corporate Sales division. Working with over 35 office buildings and institutions, Lloyd oversees sales and delivery of tailored uniforms and dress accessories to security and concierge staff in the downtown and surrounding areas – and as far away as NYC! From suits to shoes, dress shirts to doorman coats, Lloyd has developed our fastest growing business and brings the highest levels of professionalism and savvy to every client experience.

email: Llyod@rbtailors.com

Ethan Ransom

Our newest staffer, Ethan joined our sales team in 2016 and has already made a big impression on our business. A part time student of design at Columbia College, Ethan has relentless passion for men’s clothing and a sharp eye for style, fabrications and quality. In addition to sales and customer service, Ethan also handles our social media marketing and guides much of our interior design concerns. Ethan is a native of Milwaukee, WI but will be staying right here (with us) for a long time

Ioan Sandru - Head Tailor, Designer

Ioan is that rare entity – a classically trained and experienced Master Tailor of a younger generation. Hailing from Sibiu, Romania, Ioan has been with Richard Bennett since 2003. His presence, artistry and style can be seen and felt in every aspect of our tailoring operation.

Ioan leads our “Bespoke” custom tailoring – creating patterns for each of our clients, hand cutting each garment and supervising every step of the hand-crafting and fitting process. Ioan’s dedication to “old school” methodology and hand- craftsmanship influences every garment with the taste and quality we have become well-known for. In an age of mass-produced, imported menswear, it is Ioan’s rare skills, dedication and hard work that keep the Richard Bennett experience alive and thriving.

Viorica Tarnauceanu - Finishing, Women’s Design

“Vicky” brings old-world quality and skill to our shop from her native Romania. She hand finishes every hem and edge of our Bespoke garments and carefully hand sews each sleeve button-hole.

Viorica also works closely with our women clients, measuring, designing and hand-crafting custom garments that look great and fit perfectly!

Frank Mondelli

Frank has recently joined our shop but he’s hardly a rookie! With over 50 years of experience in custom tailoring – going back to his native Italy where he was trained as a boy – Frank brings a steady hand, keen eye and valuable expertise to every Bespoke garment we make. His genuine custom lineage and skills are an integral part of our success and insure that every item fits perfectly and wears well.

A veteran of the Mark Shale stores, Frank also works with clients on alterations, fittings and final deliveries. He is an important contributor to many aspects of our tailor shop.

Eleanor Shiba- Tailor

Our pocket maker, Eleanor handles every Bespoke garment – carefully matching plaids and aligning the fronts of each jacket. Eleanor also tackles much of the alteration work for both men and women – especially the hard-to-do and fine needle work jobs. Her style and friendly personality have quickly endeared her to our clientele and colleagues in the shop. Eleanor has worked for a variety of other clothing stores in Chicago and is an important part of our staff.

Sylvia Janicova

Sylvia’s hard work, dedication – and boisterous sense of humor! – have quickly made her a client favorite. A native of Slovakia, Sylvia employs old-world craftsmanship and personal service with her clients - her tailoring skill and work on both men’s and women’s garments make Sylvia an invaluable part of our team. Sylvia joined Richard Bennett in 2015 after working at other tailoring shops around Chicagoland.

Cornelia Gheorghe

A native of Romania who joined Richard Bennett in 2015, Cornelia has become an important part of our custom tailoring process. Working on small needle and fine sewing tasks, Cornelia handles and finishes all of our top-end garments – making sure that each button hole is precisely hand sewn to the highest accuracy level and every seam and lining is perfectly placed. These jobs require tremendous concentration and skill -- Cornelia is the consummate pro!

Ilie Ugarcovici

When Ilie contacted us in 2014 seeking to join our staff, he was living in Pittsburgh, PA. A native of Romania, Ilie found our shop on-line and moved cross country to use his old-world skills making the finest hand-tailored garments for Chicago’s most discriminating clientele. His hand sewing, critical eye and aesthetic critique make Ilie a critical part of our success and our clients enjoys his creativity every day – each time they wear our clothes!

Mario Lupo – Presser

Mario is a member of a rare fraternity – master pressers! Each of our Bespoke garments eventually finds its way into Mario’s capable hands for pressing and shaping with his 25 lb. iron. Every lapel, seam and crease is carefully brought to life on Mario’s table. A veteran tailor who worked 25 years at Oxxford, Mario is always ready to lend a hand in other areas as well.

Tierra Taylor - Administrative Assistant

Tierra keeps our back office humming with her diligent and skillful administrative support. Her range of responsibilities also includes social media, vendor relations, bookkeeping and customer service. Tierra’s important role in our company’s growth is vital.