Staff

We are very proud and fortunate to have the most talented and professional staff in Chicago. From the savvy advice of our sales managers to the experienced hands of our tailors, every step of the Richard Bennett experience is handled with utmost care, respect and convenience.

As a small business, we understand and appreciate true customer service and look to exceed your expectations. We value your business and take care of every aspect of your wardrobe needs.

Our tailors are classically trained and highly skilled – in their hands, fabrics are transformed into garments that you will wear well and treasure. From custom pattern making to routine alterations to your own clothing, they are ready and able to help you look and feel great.

Our sales managers are more like consultants – working closely with each client to understand their likes, dislikes, travel routines, social engagements and much more – all with an eye toward developing a wardrobe that matches their individual needs. That unique and “old-fashioned” approach ensures complete fulfillment of every order.


Albert Karoll - Owner

Albert’s heritage in menswear dates back to the 1920s when his grandfather, Herb, founded Karoll’s Red Hanger Shops, which grew to a fourteen store, ready-made clothing chain around Chicago.

Albert’s philosophy has always centered on customer service: “Without quality workmanship, attention to detail and convenient service, our business cannot succeed.” In addition to the overall management of operations, Albert still maintains a full schedule of customer appointments and travels extensively throughout Chicagoland and beyond.

An avid sports fan, swimmer and FC Barcelona supporter, Albert works with our pro athlete clientele. In his spare time, he is a dedicated husband and father of three.

email: albert@rbtailors.com

Cathy Marsom- Sales Manager

Since joining Richard Bennett in 2005, Cathy has established herself as an expert in custom tailoring and a skilled personal clothier. Combining impeccable taste and great service, Cathy makes sure that her clients look and feel great in the wardrobes she creates.

Cathy also directs Richard Bennett’s growing woman’s business and personally supervises every element of our women’s orders. A native of Michigan and Michigan State alumnus, Cathy is now proud to call Chicago home.

email: Cathy@rbtailors.com

Ioan Sandru - Head Tailor, Designer

Ioan is that rare entity – a classically trained and experienced Master Tailor of a younger generation. Hailing from Sibiu, Romania, Ioan has been with Richard Bennett since 2003. His presence, artistry and style can be seen and felt in every aspect of our tailoring operation.

Ioan leads our “Bespoke” custom tailoring – creating patterns for each of our clients, hand cutting each garment and supervising every step of the hand-crafting and fitting process. Ioan’s dedication to “old school” methodology and hand- craftsmanship influences every garment with the taste and quality we have become well-known for. In an age of mass-produced, imported menswear, it is Ioan’s rare skills, dedication and hard work that keep the Richard Bennett experience alive and thriving.

Viorica Tarnauceanu - Finishing, Women’s Design

“Vicky” brings old-world quality and skill to our shop from her native Romania. She hand finishes every hem and edge of our Bespoke garments and carefully hand sews each sleeve button-hole.

Viorica also works closely with our women clients, measuring, designing and hand-crafting custom garments that look great and fit perfectly!

Frank Mondelli

Frank has recently joined our shop but he’s hardly a rookie! With over 50 years of experience in custom tailoring – going back to his native Italy where he was trained as a boy – Frank brings a steady hand, keen eye and valuable expertise to every Bespoke garment we make. His genuine custom lineage and skills are an integral part of our success and insure that every item fits perfectly and wears well.

A veteran of the Mark Shale stores, Frank also works with clients on alterations, fittings and final deliveries. He is an important contributor to many aspects of our tailor shop.

Eleanor Shiba- Tailor

Our pocket maker, Eleanor handles every Bespoke garment – carefully matching plaids and aligning the fronts of each jacket. Eleanor also tackles much of the alteration work for both men and women – especially the hard-to-do and fine needle work jobs. Her style and friendly personality have quickly endeared her to our clientele and colleagues in the shop. Eleanor has worked for a variety of other clothing stores in Chicago and is an important part of our staff.

Mario Lupo – Presser

Mario is a member of a rare fraternity – master pressers! Each of our Bespoke garments eventually finds its way into Mario’s capable hands for pressing and shaping with his 25 lb. iron. Every lapel, seam and crease is carefully brought to life on Mario’s table. A veteran tailor who worked 25 years at Oxxford, Mario is always ready to lend a hand in other areas as well.

Tierra Taylor - Administrative Assistant

Tierra keeps our back office humming with her diligent and skillful administrative support. Her range of responsibilities also includes social media, vendor relations, bookkeeping and customer service. Tierra’s important role in our company’s growth is vital.

Albert Karoll - Owner

Albert’s heritage in menswear dates back to the 1920s when his grandfather, Herb, founded Karoll’s Red Hanger Shops, which grew to a fourteen store, ready-made clothing chain around Chicago.

Albert’s philosophy has always centered on customer service: “Without quality workmanship, attention to detail and convenient service, our business cannot succeed.” In addition to the overall management of operations, Albert still maintains a full schedule of customer appointments and travels extensively throughout Chicagoland and beyond.

An avid sports fan, swimmer and FC Barcelona supporter, Albert works with our pro athlete clientele. In his spare time, he is a dedicated husband and father of three.

email: albert@rbtailors.com

Cathy Marsom- Sales Manager

Since joining Richard Bennett in 2005, Cathy has established herself as an expert in custom tailoring and a skilled personal clothier. Combining impeccable taste and great service, Cathy makes sure that her clients look and feel great in the wardrobes she creates.

Cathy also directs Richard Bennett’s growing woman’s business and personally supervises every element of our women’s orders. A native of Michigan and Michigan State alumnus, Cathy is now proud to call Chicago home.

email: Cathy@rbtailors.com

Ioan Sandru - Head Tailor, Designer

Ioan is that rare entity – a classically trained and experienced Master Tailor of a younger generation. Hailing from Sibiu, Romania, Ioan has been with Richard Bennett since 2003. His presence, artistry and style can be seen and felt in every aspect of our tailoring operation.

Ioan leads our “Bespoke” custom tailoring – creating patterns for each of our clients, hand cutting each garment and supervising every step of the hand-crafting and fitting process. Ioan’s dedication to “old school” methodology and hand- craftsmanship influences every garment with the taste and quality we have become well-known for. In an age of mass-produced, imported menswear, it is Ioan’s rare skills, dedication and hard work that keep the Richard Bennett experience alive and thriving.

Viorica Tarnauceanu - Finishing, Women’s Design

“Vicky” brings old-world quality and skill to our shop from her native Romania. She hand finishes every hem and edge of our Bespoke garments and carefully hand sews each sleeve button-hole.

Viorica also works closely with our women clients, measuring, designing and hand-crafting custom garments that look great and fit perfectly!

Frank Mondelli

Frank has recently joined our shop but he’s hardly a rookie! With over 50 years of experience in custom tailoring – going back to his native Italy where he was trained as a boy – Frank brings a steady hand, keen eye and valuable expertise to every Bespoke garment we make. His genuine custom lineage and skills are an integral part of our success and insure that every item fits perfectly and wears well.

A veteran of the Mark Shale stores, Frank also works with clients on alterations, fittings and final deliveries. He is an important contributor to many aspects of our tailor shop.

Eleanor Shiba- Tailor

Our pocket maker, Eleanor handles every Bespoke garment – carefully matching plaids and aligning the fronts of each jacket. Eleanor also tackles much of the alteration work for both men and women – especially the hard-to-do and fine needle work jobs. Her style and friendly personality have quickly endeared her to our clientele and colleagues in the shop. Eleanor has worked for a variety of other clothing stores in Chicago and is an important part of our staff.

Mario Lupo – Presser

Mario is a member of a rare fraternity – master pressers! Each of our Bespoke garments eventually finds its way into Mario’s capable hands for pressing and shaping with his 25 lb. iron. Every lapel, seam and crease is carefully brought to life on Mario’s table. A veteran tailor who worked 25 years at Oxxford, Mario is always ready to lend a hand in other areas as well.

Tierra Taylor - Administrative Assistant

Tierra keeps our back office humming with her diligent and skillful administrative support. Her range of responsibilities also includes social media, vendor relations, bookkeeping and customer service. Tierra’s important role in our company’s growth is vital.